Frequently Asked Questions

Dr. Edwards is considered an out-of-network (OON) provider for commercial insurance plans. Payment for services is due in full at the time of service (i.e., the start of your appointment).

You may be eligible for reimbursement for out-of-pocket expenses through your insurance plan's OON benefits. Contact your insurance company to discuss your out-of-network benefits. Meadow Psychiatry will provide a "superbill" (i.e., a detailed invoice including services, fees, diagnostic codes, and demographic information) for reimbursement.

Meadow Psychiatry partners with Mentaya to assist clients with filing out-of-network claims. At your request, Dr. Edwards may provide Mentaya with a "superbill" needed by your insurance company for out-of-network benefits.

Dr. Edwards provides care in other settings and may be listed as a provider under those plans. Dr. Edwards does not accept those plans at Meadow Psychiatry.

Meadow Psychiatry requires a credit card to be kept on file for all clients, regardless of your preferred payment method.

Dr. Edwards and Meadow Psychiatry take provide honest and clear communication about treatment costs. Please see our description of services and rates for services at Meadow Psychiatry.

Because Dr. Edwards is an out-of-network provider for most insurance companies, you will receive a Good Faith Estimate ("No Surprises Act") of the expected charges for your services. Meadow Psychiatry will provide a Good Faith Estimate before your scheduled services or upon request.

Dr. Edwards is in-network with Lyra Health. If you are enrolled with Lyra, please contact Meadow Psychiatry to discuss scheduling a consultation.

Dr. Matthew L. Edwards does not accept Medicare- or Medicaid-eligible patients or patients who are currently enrolled in Medicare or Medicaid at Meadow Psychiatry.

For Texas residents, Meadow Psychiatry prefers that all initial visits are conducted in person. Subsequent visits may be conducted virtually or in person as agreed upon by you and Meadow Psychiatry. All clients must have at least one in-person visit annually. Dr. Edwards will discuss whether your issues and concerns may require an in-person evaluation.

Meadow Psychiatry is a small, client-focused practice that strives to provide adequate time during your scheduled sessions to discuss your mental health concerns, diagnosis, progress, and treatment options.

If you have questions that arise between your scheduled visits, you may contact Dr. Edwards through the secure patient portal (preferred). For more time-sensitive needs, you may communicate by phone or voicemail.

Depending on your needs between visits, it may be recommended that you schedule another visit. For extensive communications outside of your visits, Meadow Psychiatry will assess a fee based on the length of your request at Dr. Edwards' hourly rate.

Meadow Psychiatry is based in Dallas, Texas. Dr. Edwards can treat and prescribe medications to patients living anywhere in the state of Texas via a HIPAA-compliant telemedicine platform.

However, some medication prescriptions (i.e., controlled prescriptions) require an in-person evaluation. Meadow Psychiatry does not provide automatic refills for these types of medications. Meadow Psychiatry does not prescribe benzodiazepines or sleep aids for regular use.

The easiest way to change your appointment date or time is to sign into the secure patient portal and send a message requesting your appointment be rescheduled. You may also cancel your appointment if it is not within the 48-hour cancellation window.

For urgent cancellations nearing the 48-hour cancellation window, please contact Meadow Psychiatry by phone to speak with us or leave a voicemail. You may also send a message through the client portal.

Please note that Meadow Psychiatry will assess a fee for the full cost of the session for any cancellations within 48 hours of your scheduled appointment. If you are more than 20 minutes late to your appointment, Meadow Psychiatry reserves the right to cancel your appointment.

At Meadow Psychiatry, we understand that every individual's needs and goals for care are different. That's why Dr. Edwards takes the time to provide individualized care that best addresses your unique situation. We're here to accommodate your needs and goals for care.

As a patient, you have a say in your treatment plan. Some clients may seek treatment for a second opinion or a brief consultation and return to their primary care physician. Others may need short-term medication or psychotherapy interventions (e.g., 4-6 months) before they resume regular care with their primary care physician. Still, other individuals may need a long-term relationship with an expert psychiatrist to ensure they have the ongoing time, attention, and priority dedicated to maintaining their mental well-being. Dr. Edwards is happy to discuss your specific needs and goals for treatment and to determine the optimal path for you in your season of life.

We are thrilled that you are interested in learning more about Meadow Psychiatry! We provide individualized, client-centered care and want the best outcome for your care.

A consultation requires you to complete our online intake form and schedule a telephone consultation with Dr. Edwards' office. These steps will ensure that Meadow Psychiatry fits your needs well.

If you would like to inquire about scheduling a consultation, please reach out to the clinic through our Contact page. You may also email us directly at contact@meadowpsychiatry.com.

After we receive your message, we will send you a link to complete our intake form. Once our office has reviewed your intake form, we may contact you to gather more details and determine if Meadow Psychiatry and Dr. Edwards are a good fit for you.

After you have submitted the intake form, Dr. Edwards may schedule a consultation. Meadow Psychiatry will confirm the date and time of the consultation. Dr. Edwards will not provide medical advice during the consultation.

After your consultation, Dr. Edwards will contact you to discuss whether Meadow Psychiatry may be a good fit for you to establish care. He may schedule an initial session to learn more about your history and goals for care.

Dr. Edwards does not provide emergency care at Meadow Psychiatry and does not monitor communications for emergencies. If you are having a mental health or medical emergency, please call 911 or seek care at your nearest emergency department (ED).

Matthew L. Edwards, MD, a licensed physician and board-certified psychiatrist with extensive training in evidence-based treatments for psychiatric conditions, will provide all treatment at Meadow Psychiatry.

As a medical doctor, Dr. Edwards has completed four years of undergraduate study, four years of medical school, four years of residency training in psychiatry, one year of fellowship training in forensic psychiatry, and additional training in psychodynamic psychotherapy.

Dr. Edwards maintains board certification in general and forensic psychiatry by the American Board of Psychiatry and Neurology, a member of the American Board of Medical Specialties.

Dr. Edwards maintains a small private practice to give his clients the attention and care they need to support their mental health goals. You will communicate directly with Dr. Edwards during your appointments.

Meadow Psychiatry takes privacy, security, patient confidentiality, and state and federal standards for protecting health information very seriously. We securely maintain medical records and utilize HIPAA-compliant forms of communication, including secure telephone, email, and patient portal messaging.